Job Description
Join Tampa Bay Solutions Group's dynamic team as a Weekend Operations Specialist! We're seeking energetic professionals to support our weekend operations with flexible scheduling that fits your lifestyle. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions directly impact our client success. Perfect for students, parents, or anyone seeking weekend flexibility without compromising career growth.
Responsibilities
- Manage weekend operational workflows across multiple service channels
- Coordinate with cross-functional teams to ensure seamless weekend coverage
- Resolve client inquiries and technical issues with exceptional efficiency
- Monitor system performance and escalate critical incidents appropriately
- Generate weekend performance reports with actionable insights
- Support inventory management and resource allocation for weekend operations
- Adhere to all company protocols and compliance standards
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of customer service or operations experience
- Strong problem-solving and conflict resolution abilities
- Proficiency with Microsoft Office Suite and CRM platforms
- Exceptional communication and interpersonal skills
- Ability to work independently with minimal supervision
- Flexibility to work Saturdays and/or Sundays (8-12 hour shifts)
- Valid Florida driver's license (if required for site visits)