Job Description
Are you looking for a rewarding role with flexible weekend hours?
MetroCare Health Systems is currently seeking a dedicated Weekend Shift Associate to join our dynamic team in Portland, OR. We are urgently hiring motivated individuals who thrive in a fast-paced environment and are committed to delivering exceptional patient care. This is an excellent opportunity for those seeking work-life balance without sacrificing career growth.
As a Weekend Shift Associate, you will play a crucial role in our operations, ensuring our community receives the highest quality service during critical weekend hours. Join us and become part of a team that values reliability, compassion, and excellence.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all patients and visitors upon arrival.
- Patient Support: Assist patients with check-in processes, answer inquiries, and direct them to the appropriate departments efficiently.
- Administrative Tasks: Manage incoming calls, route messages, and handle data entry with 100% accuracy.
- Inventory Management: Monitor and restock office supplies and medical inventory to ensure smooth operations.
- Facility Maintenance: Maintain a clean, safe, and organized environment throughout the weekend shift.
- Team Collaboration: Communicate effectively with day-shift staff to ensure seamless handovers and continuity of care.
- Compliance: Adhere to all company policies, HIPAA regulations, and safety protocols at all times.
Qualifications
- Availability: Must be available to work alternating weekends (Saturday & Sunday) consistently.
- Experience: Previous experience in a customer service or administrative role is highly preferred.
- Communication: Excellent verbal and written communication skills with a focus on empathy and professionalism.
- Technology: Proficient in using computer systems, MS Office Suite, and electronic health records (EHR) software.
- Education: High School Diploma or GED required; Associate's degree preferred.
- Reliability: Proven track record of punctuality and dependability in a professional setting.
- Professionalism: Ability to maintain composure under pressure and handle sensitive information with confidentiality.