Job Description
Join Metro Retail Solutions as a Weekend Shift Supervisor and lead our dynamic weekend operations in Kansas City! We're seeking a dedicated professional to manage our high-volume weekend retail teams while maintaining exceptional customer experiences. This full-time role offers a rare blend of leadership flexibility and career growth, with weekends off during the week. Enjoy competitive pay, comprehensive benefits, and the opportunity to shape our weekend retail strategy in Missouri's thriving market.
As Weekend Shift Supervisor, you'll drive operational excellence while mentoring team members to deliver outstanding service. Our Kansas City location serves both local residents and visitors, making it an ideal hub for retail professionals seeking a balanced schedule. This position is perfect for candidates seeking full-time stability with weekend-only work commitment.
Responsibilities
- Oversee daily weekend retail operations including staffing, inventory management, and customer service standards
- Train and mentor weekend team members on product knowledge, sales techniques, and company protocols
- Resolve customer inquiries and escalations promptly while maintaining positive brand representation
- Analyze weekend sales data and implement strategies to optimize performance and customer satisfaction
- Coordinate with weekday supervisors for seamless operational handovers and inventory transfers
- Ensure compliance with safety regulations and store policies during all weekend shifts
- Conduct weekend staff meetings to align on goals, address challenges, and recognize achievements
Qualifications
- Minimum 3 years retail management experience with proven weekend shift leadership
- Strong conflict resolution and team development abilities
- Proficiency in retail management software and POS systems
- Excellent communication skills with ability to motivate diverse teams
- Flexible schedule availability including Saturdays and Sundays
- Valid driver's license and reliable transportation
- Bachelor's degree in Business or related field preferred
- Experience in high-volume retail environments preferred