Job Description
🚀 Earn weekly pay while building your career in customer service! CustomerConnect Solutions is hosting a massive hiring event for Call Center Agents in Kansas City, MO and Virginia. No experience required – we provide comprehensive training!
Why Join Us?
- Weekly paycheck (no more waiting!) 📅
- Competitive hourly wages + performance bonuses
- Comprehensive benefits package (Day 1!)
- Clear career advancement paths
- Modern, supportive work environment
Don't miss this opportunity to start your career with a company that values growth and work-life balance!
Responsibilities
- Handle 50-80 inbound/outbound calls daily with professionalism
- Resolve customer inquiries using CRM systems
- Meet/exceed performance metrics (AHT, CSAT, FCR)
- Document interactions accurately in Salesforce
- Collaborate with team leads for continuous improvement
- Adhere to PCI compliance standards
- Participate in ongoing skills workshops
Qualifications
- High school diploma or equivalent (GED accepted)
- Minimum 1 year customer service experience preferred
- Strong typing skills (35+ WPM)
- Basic Microsoft Office proficiency
- Clear communication & active listening skills
- Ability to work flexible shifts (evenings/weekends)
- Pass background/drug screening
- Must attend in-person hiring event