Job Description
Join our award-winning call center team and get paid daily! We're hosting a hiring event for motivated Customer Service Representatives in Long Beach. Enjoy flexible shifts, comprehensive benefits, and career growth opportunities. No experience required – full training provided!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM software
- Meet daily performance metrics (AHT, CSAT, FCR)
- Document interactions accurately in customer databases
- Collaborate with team members to improve service quality
- Adhere to company policies and regulatory guidelines
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM
- Basic computer proficiency
- Reliable transportation to our Long Beach facility
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset