Job Description
Join our award-winning call center team and get paid daily for your hard work! We're seeking motivated individuals for immediate full-time contract positions in Portland. Enjoy flexible scheduling, comprehensive training, and competitive benefits including health insurance and paid time off. No experience necessary – we'll equip you with all the skills needed to succeed in a fast-paced customer service environment.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance regulations
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Comfortable working in a fast-paced environment
- Basic computer proficiency (Windows, CRM software)
- Reliable transportation and punctuality
- Positive attitude and problem-solving mindset
- Background check and drug screen required