Job Description
Join our award-winning call center team in Atlanta and launch your customer service career! We're urgently hiring motivated individuals for our high-energy sales and support positions. Enjoy competitive pay, comprehensive benefits, and rapid advancement opportunities. Our state-of-the-art facility offers modern workspaces, flexible scheduling, and ongoing training programs. Apply now to secure your spot at our exclusive hiring event!
Responsibilities
- Manage high-volume inbound/outbound calls for Fortune 500 clients
- Resolve customer inquiries with empathy and professionalism
- Meet/exceed daily sales and performance metrics
- Document interactions accurately in CRM systems
- Collaborate with team leads to optimize service quality
- Participate in monthly product knowledge training
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or sales experience preferred
- Exceptional verbal communication skills
- Ability to type 35+ WPM with 95% accuracy
- Strong problem-solving and conflict resolution abilities
- Available to work flexible shifts including weekends
- Must pass background check and drug screening