Job Description
Join our dynamic call center team in Detroit and enjoy the financial flexibility of weekly pay! We're hosting an exclusive hiring event for motivated individuals ready to launch their customer service careers. At Premier Call Solutions, we offer competitive hourly rates, comprehensive training, and a supportive team environment. This full-time position provides immediate benefits including health insurance, paid time off, and opportunities for career advancement. Don't miss your chance to work with industry leaders in a fast-paced, rewarding setting. Apply today and start earning weekly!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries, complaints, and technical issues efficiently
- Document interactions and update CRM systems accurately
- Meet/exceed daily performance metrics (call volume, resolution time)
- Collaborate with team members to enhance service quality
- Adhere to company protocols and confidentiality standards
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and active listening skills
- Proficient in typing (40+ WPM) and basic computer applications
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and problem-solving mindset
- Pass background check and drug screening