Job Description
Join our award-winning call center team in Portland, OR and enjoy the flexibility of weekly pay! We're hosting an exclusive hiring event for motivated individuals seeking a dynamic customer service career. With competitive compensation, comprehensive benefits, and a supportive work environment, this is your opportunity to thrive in a growing industry. No experience necessary—full training provided!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services through multiple channels
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution times
- Collaborate with team members to enhance customer experience
- Participate in ongoing training and development programs
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Previous customer service experience preferred but not required
- Flexibility to work evenings/weekends as needed
- Type 35+ WPM with high accuracy
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening