Job Description
Join ConnectCare Solutions' award-winning call center team in Oklahoma City! We're hiring immediately for customer service professionals seeking weekly pay, career growth, and a supportive work environment. Our state-of-the-art facility offers modern amenities, flexible scheduling, and comprehensive benefits. As a trusted partner for Fortune 500 companies, we provide industry-leading training and advancement opportunities.
Enjoy weekly direct deposit, competitive compensation, and performance bonuses. Our hiring events run every Tuesday from 9 AM - 4 PM at our downtown Oklahoma City location. Walk-ins welcome!
Responsibilities
- Handle inbound/outbound customer calls for major healthcare and retail clients
- Resolve customer inquiries with empathy and professionalism
- Meet/exceed performance metrics (call quality, resolution rate)
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service delivery
- Participate in ongoing product training and certification programs
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Exceptional verbal communication skills
- Ability to type 35+ WPM with accuracy
- Strong problem-solving and conflict resolution abilities
- Availability to work flexible shifts (evenings/weekends as needed)
- Pass background check and drug screening