Job Description
Join Oklahoma City's premier call center team with weekly pay and immediate benefits! Global Connect Solutions is hosting a hiring event for motivated individuals seeking stable careers in customer service. Enjoy no weekends, comprehensive training, and performance bonuses. Our modern downtown facility offers flexible scheduling and advancement opportunities. Perfect for career changers and recent graduates! Apply today to secure your spot at this exclusive hiring event.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and billing
- Maintain accurate customer records in CRM systems
- Meet/exceed performance metrics for call volume and resolution time
- Collaborate with team members to improve customer satisfaction
- Adhere to compliance protocols and data security standards
- Participate in continuous training and development programs
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Strong typing skills (40+ WPM) and computer proficiency
- Exceptional verbal communication and active listening
- Ability to work in fast-paced environment with minimal supervision
- Flexible availability including weekdays and occasional evenings
- Pass background check and drug screening
- Reside within 30 miles of Oklahoma City