Job Description
Join Boston Customer Connect and jumpstart your career in customer service! We're seeking passionate individuals for our call center roles with weekly pay and comprehensive paid training. No experience needed – we provide all tools for success!
Enjoy competitive hourly wages, flexible scheduling, and a supportive team environment. Advance your career while serving Boston's vibrant community. Benefits include health insurance, paid time off, and tuition assistance. Apply today and start earning next week!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work in fast-paced environment
- Reliable transportation to downtown Boston
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset