Job Description
Join our award-winning customer service team and transform your career with weekly pay and paid training! ConnectServe Solutions is seeking enthusiastic Call Center Agents for our New York and Virginia locations. No experience necessary—we provide comprehensive paid training to set you up for success. Enjoy competitive hourly rates, flexible scheduling options, and a supportive team environment. Apply today and start earning in just two weeks!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Ability to navigate multiple computer systems simultaneously
- Customer-focused mindset with problem-solving aptitude
- Reliable internet connection for remote/hybrid options
- Flexibility to work evenings/weekends as needed
- Positive attitude and willingness to learn
- Basic typing proficiency (30+ WPM)