Job Description
Join our dynamic call center team at GlobalConnect Solutions! We're hosting an exclusive hiring event for motivated individuals seeking full-time career opportunities in Indianapolis. As a customer service representative, you'll be the voice of our brand, delivering exceptional support to clients nationwide. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for growth.
Event Details:
📅 Date: October 15, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 555 Tech Avenue, Indianapolis, IN 46204
🎁 On-the-spot interviews and same-day offers available!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Strong verbal/written communication skills
- Ability to type 35+ WPM with accuracy
- Proficiency with Microsoft Office and CRM tools
- Flexible availability including evenings/weekends
- Background check and drug screen required