Job Description
Join ConnectOne Solutions' exclusive hiring event for night shift call center professionals in Kansas City! We're seeking motivated individuals to deliver exceptional customer service while earning competitive pay and benefits. This role offers flexible scheduling, career advancement opportunities, and a supportive team environment. Perfect for night owls seeking stability and growth in the thriving Kansas City job market!
Event Details:
Date: June 15, 2023
Time: 6:00 PM - 9:00 PM
Location: 123 Commerce Street, Kansas City, MO 64106
Bring your resume and be ready for on-the-spot interviews!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 6 months+ call center or customer service experience
- Strong communication and problem-solving skills
- Ability to work independently in a fast-paced environment
- Basic computer proficiency with MS Office
- Flexibility to work nights and weekends
- Positive attitude and customer-focused mindset