Job Description
Join our award-winning call center team in Fort Worth, TX and experience the freedom of daily pay! We're seeking enthusiastic Customer Service Representatives to handle inbound/outbound calls for Fortune 500 clients. No experience required – we provide comprehensive paid training and ongoing career growth opportunities. Enjoy competitive hourly rates, flexible scheduling options, and a dynamic work environment with performance bonuses.
Why Choose Us?
- Daily pay (no more waiting for weekly checks!)
- Free paid training program
- Comprehensive benefits package
- Advancement opportunities to team lead/supervisor
- Modern, tech-equipped facility
Responsibilities
- Handle 50-75 inbound/outbound calls daily in a professional manner
- Resolve customer inquiries regarding products/services using CRM systems
- Document interactions accurately in Salesforce and maintain call logs
- Meet/exceed daily performance metrics (handle time, resolution rate)
- Collaborate with team members to share best practices
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency (Windows, CRM software)
- Reliable transportation to Fort Worth, TX location
- Ability to work flexible shifts (including evenings/weekends)
- Positive attitude with problem-solving mindset
- Passing background check and drug screen