Job Description
Join our exclusive hiring event for immediate full-time Call Center Representative positions in Long Beach, CA! Apex Solutions Group is seeking energetic professionals to deliver exceptional customer experiences. No experience required - we provide comprehensive training! Enjoy competitive pay, flexible schedules, and rapid career advancement. Start your customer service journey today!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, CSAT)
- Collaborate with team to improve service quality
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication & active listening skills
- Ability to type 30+ WPM
- Customer-focused mindset
- Basic computer proficiency
- Flexible availability (weekends/evenings)
- Background check required