Job Description
Join Austin's premier customer service team and enjoy weekly pay with paid training! We're seeking passionate Local Customer Service Representatives to deliver exceptional experiences for Austin residents. No experience required—comprehensive training provided. Build your career in Texas while supporting your community with flexible schedules and competitive benefits. Apply today to start your journey with us!
Responsibilities
- Handle inbound/outbound customer calls, emails, and chats for local Austin businesses
- Resolve inquiries regarding services, billing, and account management
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics including quality scores and response times
- Participate in ongoing training to enhance product knowledge
- Represent Austin's vibrant community with professionalism and empathy
Qualifications
- High school diploma or equivalent required
- Must be authorized to work in the United States
- Strong communication skills in English
- Basic computer proficiency with typing ability (30+ WPM)
- Customer service mindset with problem-solving aptitude
- Ability to work flexible shifts including weekends
- Resident of Austin or surrounding Texas area preferred
- No prior experience necessary—training provided