Job Description
Launch your customer service career with Global Customer Solutions! We're hosting a hiring event for entry-level call center representatives in Columbus, OH. No experience required—comprehensive training provided. Enjoy competitive pay ($16.50-$20/hr), flexible scheduling, and growth opportunities. Join our energetic team committed to excellence and customer satisfaction!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in company databases
- Meet performance metrics for call quality and resolution times
- Collaborate with team members to improve service delivery
- Adhere to compliance protocols and confidentiality standards
Qualifications
- No prior experience necessary—training included
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Positive attitude with problem-solving mindset
- Must pass background check and drug screen