Job Description
Join our exclusive hiring event for call center professionals in Kansas City, MO! ConnectNow Solutions offers daily pay opportunities with competitive hourly rates and immediate start dates. As a leading customer service provider, we're seeking energetic individuals to deliver exceptional support experiences. Enjoy flexible scheduling, comprehensive training, and performance-based bonuses. Our modern downtown office features state-of-the-art technology and a supportive team environment. Apply today and get paid faster than traditional weekly pay cycles!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries, technical issues, and service complaints
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics (call volume, resolution rate)
- Collaborate with team members to improve service quality
- Adapt to evolving product knowledge and service protocols
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service/call center experience
- Strong communication and active listening skills
- Ability to type 35+ WPM with high accuracy
- Proficient with Windows OS and basic software
- Flexible availability including weekends/holidays
- Pass background and drug screening