Job Description
Join our dynamic team at ConnectServe Solutions! We're hosting an exclusive hiring event for motivated individuals seeking entry-level call center opportunities in Portland. No experience required – we provide comprehensive training and career advancement paths. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Perfect for career changers, recent graduates, or anyone ready to start their professional journey.
Why Join Us?
- Free paid training program
- Health benefits and 401(k) matching
- Performance-based bonuses
- Clear career growth opportunities
- Modern downtown Portland location
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries and troubleshoot issues
- Document interactions accurately in CRM systems
- Meet daily performance and quality metrics
- Collaborate with team members to improve service
- Adhere to company policies and compliance standards
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Ability to type 25+ WPM
- Comfortable working in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Portland
- Availability to work flexible shifts including evenings/weekends