Job Description
Join our dynamic team at CustomerConnect Solutions as a Call Center Representative in Oakland, OH! We're seeking motivated individuals for immediate hire positions with paid training. No experience necessary – we provide all the tools you need to succeed. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply today and start your career in customer service!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call volume, resolution time)
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing, data entry)
- Positive attitude and customer-focused mindset
- Reliable transportation to our Oakland, OH location