Job Description
Join our award-winning customer service team in San Jose! We're hosting an exclusive hiring event for motivated individuals seeking immediate full-time opportunities. No experience required – we provide comprehensive training and career growth pathways. Enjoy competitive pay, benefits, and a dynamic team environment. Apply today and start your career tomorrow!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution time
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Excellent communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Strong problem-solving and conflict resolution abilities
- Flexible schedule availability (including weekends)
- Previous customer service experience preferred
- Must pass background check and drug screening