Job Description
Join our dynamic team at Long Beach Customer Solutions! We're hosting an exclusive hiring event for motivated individuals seeking entry-level opportunities in customer service. No prior experience is required – we provide comprehensive training to launch your career in a fast-paced, supportive environment. Enjoy competitive pay, benefits, and growth opportunities in one of California's most vibrant coastal cities. Perfect for recent graduates and career changers!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to enhance customer experiences
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with typing ability (30+ WPM)
- Positive attitude and willingness to learn
- Reliable transportation to our Long Beach facility
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screening