Job Description
Join our dynamic team at CustomerFirst Solutions during our exclusive hiring event for entry-level call center professionals! No experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Why Work With Us?
- Free paid training program
- Health benefits and 401(k) matching
- Performance-based bonuses
- Career growth pathways
- Modern downtown Indianapolis workspace
Apply today to secure your spot at our hiring event!
Responsibilities
- Handle incoming customer calls with professionalism and empathy
- Resolve inquiries regarding products/services using provided resources
- Document interactions accurately in CRM systems
- Meet daily performance metrics (handle time, quality scores)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts including weekends
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Indianapolis location
- No prior experience required – training provided
- Must pass background check and drug screening