Job Description
Join Omaha's premier customer service team at our exclusive hiring event! We're seeking passionate individuals to deliver exceptional support experiences while building rewarding careers. Enjoy competitive pay, comprehensive benefits, and a collaborative environment focused on your growth.
Event Details:
• Date: October 28, 2023
• Time: 9:00 AM - 4:00 PM
• Location: 456 Innovation Center Dr, Omaha, NE
• On-the-spot interviews available!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (AHT, CSAT, FCR)
- Collaborate with team members to improve processes
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (Windows, CRM tools)
- Positive attitude and resilience
- Available for flexible scheduling including evenings/weekends