Job Description
Join NYC Connect Solutions for our weekly-paid call center careers in New York! We're hosting a hiring event for motivated individuals ready to excel in customer service. Enjoy competitive pay, comprehensive benefits, and a dynamic team environment. No experience necessary – we provide paid training! Apply today to start your career with one of New York's top employers.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call volume, resolution time)
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (required)
- Strong verbal communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (typing, CRM software)
- Positive attitude and customer-focused mindset
- Reliable transportation to Manhattan location
- Flexible availability including evenings/weekends
- Previous customer service experience (preferred)