Job Description
Join Detroit's leading customer service team with weekly pay and paid training! We're seeking motivated individuals to deliver exceptional support while building rewarding careers. No experience needed – comprehensive training provided. Enjoy stability, growth opportunities, and competitive benefits in a fast-paced environment. Start earning immediately with our accelerated pay schedule.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues efficiently using CRM systems and knowledge bases
- Document interactions accurately and maintain detailed records
- Meet/exceed performance metrics including quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to compliance protocols and security standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with typing ability (35+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Customer service mindset with problem-solving aptitude
- Must pass background check and drug screening
- Reliable transportation to downtown Detroit facility