Job Description
Are you a great communicator looking for a rewarding opportunity?
We are currently hosting a Hiring Event in Houston, TX, to recruit dynamic Chat Support Specialists. If you enjoy helping people and have a flexible schedule, this is the perfect chance to advance your career with a leading tech company.
In this role, you will be the primary point of contact for our clients, ensuring their queries are resolved with speed and empathy.
Responsibilities
- Respond to customer inquiries via live chat and email with professionalism.
- Resolve technical issues and provide accurate product information.
- Document all customer interactions and feedback in the CRM system.
- Maintain a high level of customer satisfaction and retention.
- Collaborate with the support team to improve processes and protocols.
- Adhere to company policies and brand guidelines at all times.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or technical support is highly preferred.
- Excellent written communication and typing skills (40+ WPM).
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work part-time hours, including evenings and weekends.
- Must be self-motivated and able to work independently.