Job Description
Join Tampa's premier customer service team at our exclusive hiring event! We're seeking passionate individuals to deliver exceptional support to our growing client base. This full-time role offers competitive pay, comprehensive benefits, and career advancement opportunities. Bring your energy and customer-first mindset—no experience necessary! We provide paid training and a supportive team environment.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 25+ WPM with accuracy
- Comfortable using multiple software applications
- Flexible schedule availability (including weekends)
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Tampa location