Job Description
Join our dynamic team as a Customer Service Representative with daily pay! Premier Solutions Group is hosting an exclusive hiring event for motivated professionals in Detroit, Michigan. This role offers immediate compensation and the opportunity to work with industry leaders while delivering exceptional customer experiences. If you're ready to start earning daily and thrive in a fast-paced environment, apply now!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat channels
- Resolve customer issues with empathy and efficiency using CRM systems
- Document interactions accurately and maintain detailed case records
- Meet performance metrics including call quality and resolution targets
- Collaborate with team members to ensure seamless service delivery
- Continuously update product knowledge to provide accurate solutions
- Identify trends and escalate complex issues to supervisors
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in call center environment
- Proficient in Microsoft Office and CRM software (e.g., Salesforce)
- Exceptional communication and active listening skills
- Ability to work flexible shifts including evenings/weekends
- Strong problem-solving abilities with customer-first mindset
- Previous experience with daily pay systems preferred