Job Description
Join our dynamic team as a Local Customer Service Representative and enjoy the flexibility of daily pay! We're hosting exclusive hiring events for both Dallas, TX and North Carolina locations. This role offers immediate compensation, comprehensive training, and career growth opportunities in the thriving customer service sector.
As a valued team member, you'll deliver exceptional support to local clients while building your professional network across two vibrant markets. Our commitment to your success includes performance bonuses and advancement pathways into team leadership.
Why Apply?
- Daily pay option available
- On-the-spot hiring event interviews
- Competitive hourly wages + bonuses
- Free professional development
- Health benefits (full-time)
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues
- Document interactions in CRM systems with precision
- Collaborate with cross-functional teams for complex escalations
- Meet/exceed quality and productivity metrics
- Participate in ongoing training programs
- Support seasonal hiring initiatives
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Proficient with CRM software (Salesforce preferred)
- Strong problem-solving and conflict resolution skills
- Available for flexible shifts including weekends
- Valid government-issued ID
- Ability to pass background check
- Basic computer proficiency