Job Description
Join our award-winning team as a Customer Service Representative and enjoy daily pay – get your earnings every single day! We're hosting a hiring event in Tampa, FL and North Carolina for motivated individuals ready to deliver exceptional customer experiences. No more waiting for paychecks – access your funds immediately while building a rewarding career in customer service.
What We Offer:
- Daily pay option – get paid same-day for work completed
- Comprehensive training and career advancement paths
- Health benefits, PTO, and retirement savings options
- Modern, collaborative work environment
- Performance-based bonuses and recognition programs
Responsibilities
- Handle 80+ customer inquiries daily via phone, email, and chat
- Resolve billing, technical, and service issues with empathy and efficiency
- Process orders, returns, and account modifications accurately
- Document interactions in CRM systems while maintaining confidentiality
- Collaborate with technical support and billing teams for complex cases
- Meet/exceed quality metrics (90%+ CSAT, <5% error rate)
- Participate in weekly training sessions on new products/policies
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience in B2C/B2B environments
- Proficiency with CRM software (Salesforce/Zendesk preferred)
- Strong problem-solving and conflict resolution abilities
- Typing speed: 40+ WPM with 95% accuracy
- Flexible availability including evenings/weekends
- Valid Florida driver's license for potential field events