Job Description
Join our exclusive hiring event for Entry-Level Customer Service Representatives across North Carolina and New York! No experience required – we provide comprehensive training. Enjoy competitive pay, benefits, and career growth opportunities. Perfect for motivated individuals starting their customer service journey.
Event Details:
• Date: June 15, 2024
• Time: 9:00 AM - 4:00 PM
• Location: Charlotte Convention Center
• Virtual option available for NY candidates
• On-the-spot interviews & offers!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders, returns, and account updates
- Document interactions in CRM systems
- Collaborate with support teams for complex issues
- Meet performance metrics for response times
- Contribute to process improvement initiatives
- Represent company values in all interactions
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work flexible shifts
- Customer-focused mindset
- Willingness to learn new systems
- Problem-solving aptitude
- No prior experience required