Job Description
Join our award-winning call center team in Omaha and kickstart your career today! We're urgently hiring dedicated Customer Service Representatives for immediate full-time positions with competitive pay and rapid advancement opportunities. Enjoy a supportive environment, comprehensive paid training, and benefits including health insurance and retirement plans. No experience necessary – we provide all the tools you need to succeed!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills (verbal/written)
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Omaha office
- Must pass background check