Job Description
Join our award-winning customer service team in Tampa and enjoy the security of weekly pay! We're seeking passionate individuals to deliver exceptional support to our clients. This full-time role offers competitive compensation, comprehensive benefits, and a dynamic team environment. Our hiring event on October 15th is your fast track to joining a company that values growth and work-life balance. Apply now to start your career with weekly paycheck stability!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and product-related issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity targets
- Collaborate with team members to improve service processes
- Participate in ongoing training for product updates
- Upsell products/services when appropriate
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible hours including weekends
- Positive attitude and resilience under pressure
- Basic typing speed of 35+ WPM
- Fluent in English (Spanish a plus)