Job Description
Join our award-winning team as a Customer Service Representative in San Antonio! We're urgently hiring compassionate individuals to deliver exceptional support experiences. Enjoy comprehensive paid training, career advancement opportunities, and a collaborative work environment. Perfect for career changers or recent graduates – no prior experience required!
What We Offer:
- Competitive hourly wage + performance bonuses
- Full benefits package (medical/dental/vision)
- 401(k) with company match
- Paid time off & holidays
- Tuition reimbursement program
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions in CRM system
- Collaborate with technical support teams
- Maintain customer satisfaction metrics
- Adhere to company compliance protocols
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong communication skills
- Ability to work flexible shifts
- Customer-focused mindset
- Pass background check/drug screen