Job Description
Join our award-winning customer service team in Tampa! No experience is required – we provide comprehensive paid training to launch your career in customer service. This role offers competitive pay, benefits, and growth opportunities within a supportive environment. If you're passionate about helping others and eager to learn, apply today!
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve issues using company systems and protocols
- Document interactions accurately in CRM software
- Collaborate with team members to resolve complex cases
- Meet performance metrics for quality and efficiency
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Basic computer proficiency
- Ability to work flexible hours including weekends
- Positive attitude and customer-first mindset
- No prior experience required – training provided