Job Description
Join Atlanta's premier customer service team! We're hosting a dedicated hiring event for motivated individuals seeking rewarding careers in our state-of-the-art call center. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement. No experience required – we provide paid training!
Event Details:
• Date: October 15, 2023
• Time: 9:00 AM - 4:00 PM
• Location: 123 Peachtree Street NW, Atlanta, GA 30303
• Bring: Resume and two forms of ID
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call volume, resolution time)
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer proficiency (MS Office, CRM software)
- Ability to multitask in fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Atlanta location
- Must pass background check and drug screen