Job Description
Join our award-winning customer service team at Global Connect Solutions! We're hosting an exclusive hiring event for motivated individuals seeking dynamic careers in Atlanta's thriving business hub. Enjoy competitive compensation, comprehensive benefits, and growth opportunities in a supportive, fast-paced environment.
Event Details: October 28, 2023 | 10:00 AM - 4:00 PM | 1200 Peachtree Street, Atlanta, GA 30309. Bring your resume and be ready for on-site interviews!
Responsibilities
- Handle high-volume inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems while meeting performance metrics
- Collaborate with team members to deliver seamless customer experiences
- Adhere to compliance protocols and data security standards
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent (college degree preferred)
- 6+ months customer service or call center experience
- Strong verbal communication and active listening skills
- Ability to type 40+ WPM with basic computer proficiency
- Flexibility to work rotating schedules including evenings/weekends
- Problem-solving mindset with attention to detail
- Positive attitude and resilience in high-pressure situations