Job Description
🔥 URGENT HIRING! Join our award-winning call center team in Arlington, VA with immediate openings and comprehensive PAID TRAINING! No experience required—we'll equip you with everything needed to succeed. Enjoy competitive pay, flexible schedules, and rapid career advancement opportunities.
What We Offer:
- PAID 2-week training program (paid $18/hour)
- Health/Dental/Vision benefits after 60 days
- 401(k) with company match
- Tuition reimbursement & certification opportunities
- Performance bonuses & quarterly rewards
Start your customer service career with a company that invests in your growth!
Responsibilities
- Handle 50-80 inbound/outbound calls daily with professionalism
- Resolve customer inquiries regarding billing, services, and technical support
- Document interactions accurately in CRM system with 98%+ compliance
- Achieve 85%+ customer satisfaction and 30+ calls/hour metrics
- Collaborate with team leads to improve service quality
- Adhere to PCI compliance protocols for sensitive data
Qualifications
- High school diploma or equivalent required
- Strong verbal communication & active listening skills
- Ability to type 35+ WPM with 95% accuracy
- Comfortable working in fast-paced environment
- Basic computer proficiency (Windows, CRM software)
- Must pass background check and drug screening
- Open to flexible schedule (including weekends)