Job Description
Join ConnectCare Solutions as a Local Customer Service Representative and enjoy the unique benefit of daily pay for your hard work! We're seeking passionate individuals in Milwaukee to deliver exceptional support to our clients. This is an immediate start opportunity offering competitive compensation, flexible scheduling, and a supportive team environment. Help us create positive experiences while advancing your career in customer service!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless customer experiences
- Meet daily performance metrics for call quality and resolution times
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Proficient with basic computer applications
- Flexible availability including weekends/evenings
- Positive attitude and team-oriented mindset