Job Description
Join Phoenix Solutions Group as a Customer Service Representative and enjoy the flexibility of daily pay plus comprehensive paid training! We're seeking motivated individuals to deliver exceptional customer experiences while building rewarding careers in Phoenix's thriving service industry. No prior experience required – we provide all the training you need to succeed.
As a valued member of our team, you'll benefit from:
- Same-day pay options for your work
- 4 weeks of paid hands-on training
- Health/dental benefits after 60 days
- Clear career advancement path
- Modern downtown Phoenix work environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed monthly performance metrics for quality and speed
- Collaborate with team members to improve service processes
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM with high accuracy
- Basic computer proficiency (Windows, browsers, MS Office)
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Phoenix location
- Pass background check and drug screen