Job Description
Join Our Team in Raleigh!
Are you a people person ready to launch your career? Apex Solutions Group is hosting a dedicated hiring event for motivated Customer Service Representatives in Raleigh, NC. No experience is required – we provide comprehensive training!
Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment. Perfect for recent graduates or career changers eager to develop professional skills.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training programs
- Meet performance metrics for customer satisfaction
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal/written communication skills
- Strong problem-solving abilities
- Basic computer proficiency (typing, internet navigation)
- Ability to work flexible hours including evenings/weekends
- Positive attitude and customer-focused mindset
- No prior experience necessary – training provided!
- Must pass background check and drug screening