Job Description
Join our award-winning customer service team at Global Connect Solutions! We're hosting an exclusive hiring event for motivated individuals passionate about delivering exceptional customer experiences. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in Atlanta's vibrant business district.
Event Details:
📅 Date: October 15, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 1500 Peachtree Street NW, Atlanta, GA 30309
🎁 On-the-spot interviews & same-day offers!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with support teams to resolve complex cases
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or call center experience
- Strong communication and problem-solving skills
- Proficiency with CRM software and Microsoft Office
- Ability to work flexible shifts including evenings/weekends
- Passion for helping customers and achieving goals
- Clear verbal communication and typing (25+ WPM)