Job Description
Are you ready to launch your career?
We are currently hosting a Hiring Event for Entry-Level Customer Service Representatives in the Detroit, MI and Ohio areas. If you are looking for a stable, full-time position with excellent benefits and growth opportunities, this is your chance to join a top-tier team.
Why Apply?
- Competitive Pay: Starting at $15.00/hr with opportunities for advancement.
- No Experience Required: We provide comprehensive training to get you up to speed.
- Flexible Scheduling: Work shifts that fit your lifestyle.
We are looking for friendly, driven individuals to join our growing customer service team.
Responsibilities
- Handle a high volume of inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints with patience and professionalism.
- Provide accurate information regarding products, services, and account status.
- Document customer interactions and feedback in the CRM system.
- Collaborate with team members to ensure customer satisfaction and retention.
- Assist in training new hires and sharing best practices.
Qualifications
- High school diploma or GED equivalent is preferred.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed.
- A friendly, patient, and professional demeanor.
- Ability to work in a fast-paced, target-driven environment.
- Reliable transportation to and from the Detroit, MI office.