Job Description
We are thrilled to announce a Hiring Event in Atlanta, Georgia! Georgia Support Solutions is seeking dynamic Customer Service Representatives to join our world-class support team. Whether you are an experienced professional or looking to start your career in customer support, this is your chance to shine.
Why Join Us?
- Competitive pay ranging from $18.00 to $22.00 per hour.
- Comprehensive benefits package including health, dental, and vision.
- Opportunities for rapid career advancement and training.
- A collaborative and inclusive work environment.
Responsibilities
- Handle a high volume of inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues efficiently while maintaining a positive and professional demeanor.
- Accurately document all customer interactions and account information into our CRM system.
- Identify and escalate complex issues to appropriate management levels.
- Assist in training new hires and participating in team meetings.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service, call center, or retail is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Strong computer literacy and typing skills.
- Ability to work flexible hours, including evenings and weekends.