Job Description
Join our team for our upcoming Hiring Event in Milwaukee! We are actively seeking enthusiastic individuals to join our Customer Service department as Customer Service Representatives. No prior experience is necessary—we provide comprehensive training!
In this role, you will serve as the primary point of contact for our clients, ensuring their inquiries are resolved efficiently and professionally. This is an excellent opportunity to launch a stable, full-time career with a competitive salary and growth potential.
What We Offer:
- Competitive hourly rate: $15.00 - $18.00
- Weekly Paychecks
- Comprehensive Paid Training
- Health, Dental, and Vision Insurance
- Career Advancement Opportunities
Responsibilities
- Answer inbound customer calls and emails with a professional and friendly tone.
- Assist customers with product information, account inquiries, and troubleshooting.
- Document all interactions accurately in the CRM system.
- Resolve customer complaints and issues while adhering to company policies.
- Identify opportunities to upsell products or services to existing clients.
- Collaborate with team leads to improve service metrics and customer satisfaction scores.
Qualifications
- High School Diploma or GED is required.
- Strong verbal and written communication skills.
- Basic computer proficiency (typing and navigating web browsers).
- Ability to remain calm and professional under pressure.
- Willingness to learn new software and processes quickly.
- Reliable transportation and availability for shift work.