Job Description
Join our dynamic team in Oklahoma City as a Customer Service Representative and kickstart your career with immediate opportunities and comprehensive paid training! We're seeking motivated individuals to deliver exceptional support experiences while building valuable skills in a fast-paced environment. Enjoy competitive pay, growth potential, and the chance to make a real impact on customer satisfaction.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues efficiently using CRM systems and knowledge bases
- Document interactions and maintain accurate customer records
- Collaborate with team members to escalate complex cases
- Meet/exceed performance metrics for quality and efficiency
- Actively participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience (entry-level welcome)
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and web-based tools
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-first mindset
- Reliable transportation to downtown Oklahoma City location