Job Description
Join our award-winning call center team in Indianapolis and start your career immediately! We're seeking motivated Customer Service Representatives to deliver exceptional support to our clients. Enjoy competitive pay, comprehensive benefits, and a dynamic team environment. No experience necessary – full training provided!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and efficiency
- Collaborate with team members to improve service processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with typing skills
- Positive attitude and problem-solving mindset
- Reliable transportation to our Indianapolis facility
- Flexible availability including evenings/weekends